Invoices in Cartwheel go through a series of statuses that map to support your workflow and help you finalize, deliver, and receive payments on your invoices.
Unsent Status
When invoices are first populated into Cartwheel, their status is “Unsent.” Meaning the invoices are ready to be finalized, but they have not been sent to the customer for payment. Once your invoices are finalized and ready to go, you can send your invoice and mark it as unsent. Once the invoice is marked as unsent,, the invoice will update to an “Unpaid” Status.
Unpaid Status
When invoices are in an “Unpaid” status, it means that the client has received the invoice but has not yet completed payment. If the invoice is still unpaid once the invoice passes the due date it will automatically update to an “Overdue” status.
Overdue Status
When invoices are in an “Overdue” status, it means that the client has received the invoice, has not yet completed payment, and the due date has passed.
Paid Status
Whether the invoice is in an “Unpaid” or “Overdue” status, once the payment on the invoice is complete the status will update to “Paid.” This is the final step in the invoice workflow process. Depending on your implementation, invoices may be marked as “Paid” automatically when your general ledger updates, or it may require you to manually mark the invoice as paid.